Siblings Web Accessibility Policy

Last updated: October 2026

At Siblings, we want everyone to be able to browse, shop, and enjoy our website. We are committed to making siblings.co accessible to people with disabilities. Where parts of our site are provided by third-party platforms, we work with those providers and offer alternative ways to shop and get help.

To support this commitment, we aim to follow the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level, Title III of the Americans with Disabilities Act (ADA), and other applicable accessibility standards and laws.

We review our website for accessibility and work to fix issues as we find them. Accessibility is ongoing work, and we know there is always room to improve.

Share Your Feedback

We welcome feedback from every visitor, and we especially encourage people who are blind or have a visual disability to tell us about their experience so we can keep improving.

If you run into an accessibility barrier on our website, please let us know through our Accessibility Feedback Form. If you'd rather not use the form, you can email us at support@siblings.co instead. Please include the page you were on, what you were trying to do, and any assistive technology you were using, if you're comfortable sharing that. Reports of issues that prevent access or conflict with WCAG will be prioritized over general usability suggestions.

Third-Party Platforms

Parts of our website are provided by third-party services that we configure but don't fully control. These include:

• Shopify, which powers our checkout and account pages
• Smartrr, which powers subscription management
• Upcart, which powers our slide-out cart

These platforms have their own designs and technologies, and we can't guarantee that every part of them meets WCAG 2.1 AA. We choose our partners with accessibility in mind, we work with them to report and resolve issues, and we test the parts we can configure ourselves.

If you have trouble with any of these areas, please contact us at support@siblings.co. We'll gladly help you place an order, manage your subscription, or make changes to your account directly, so you never have to depend on a tool that isn't working for you.

Alternative Assistance

If you can't use our website or the feedback form, or you'd prefer to shop or ask questions another way, email us at support@siblings.co. A member of the Siblings team will be happy to help, whether that's answering questions, placing an order on your behalf, or managing your subscription.