Returns

Returns & Exchanges

Choosing a scent is personal. If it’s not quite right, we’ll take care of it.

Unused products in their original packaging may be returned for a full refund. Your first scent exchange includes complimentary return shipping. For all other returns, shipping costs are not covered.

If you’d prefer an exchange, simply email support@siblings.co with your order number and the scent you’d like to receive. Our team is happy to assist.

Shipping Times

• Free Shipping (U.S.): 4–6 business days
  (Hawaii and Alaska may take up to 4 weeks)
• UPS Ground (U.S.): 2–5 business days
• Express 2-Day (U.S.): Delivered in 2 business days
• Canada / UK / EU: 9–12 business days

Where We Ship

We currently ship to the United States, Canada, and the United Kingdom.

Shipping Costs

• Free shipping on U.S. orders over $70
• U.S. orders under $70: shipping starts at $9