Returns

Sometimes a scent just isn't right for you, we get it — and we'll make it right by you.

New, unused products may be returned at any time in original packaging. Orders will be refunded in full. Unfortunately we cannot offer free return shipping at this time. Please reach out to support@siblings.co to get the process started. If you'd like to make an exchange, we can help with that as well. Please include your order # and the scent you’d like to exchange for in your email to support.

 

Shipping info?

We offer free shipping for orders over $60.

Current estimated timelines:

Free Shipping - Fedex Smartpost - 6  to 14 days depending on location

Fedex Ground - 2 to 6 days depending on location

Canada - 14 to 28 days

Where do you ship to?

Currently we ship within the USA, Canada and UK.

How much does shipping cost?

Orders $60 and over are eligible for free shipping in the US. For orders under $60, we offer a $6 Fedex Smartpost option, a $9.99 Fedex ground shipping and $19.99 2 Day UPS shipping.