Returns

It's not you, it's us. Sometimes a scent just isn't right for you, we get it — and we'll make it right by you.

New, unused products may be returned within 30 days of delivery in original packaging. Orders will be refunded in full, minus return shipping cost. 

Please reach out to support@siblings.co and we'll send you a return label for your package. If you'd like to make an exchange, we can help with that as well.

 

Current shipping info?

We are working hard to get goods out the door as soon as possible. However, as a young brand experiencing high demand we sometimes have longer than usual processing timelines. We thank you for the patience. 

We offer Free Shipping for orders over $40.

Please keep in mind processing orders can take 3 - 10 days for items that are in stock. Product pages will indicate if a certain scent is delayed for shipping, please take note and plan your order accordingly!

Current estimated timelines:

Free Shipping - Fedex Smartpost - 6  to 14 days depending on location

Fedex Ground - 2 to 6 days depending on location

Canada - 14 to 28 days

Where do you ship to?

Currently we ship within the USA and Canada.

How much does shipping cost?

Orders $40 and over are eligible for free shipping on US orders. For orders under $40, we offer a $10.99 flat rate to cover ground shipping and a $5 rate that arrives by Fedex smartpost.